Call-Out For Work
To ensure proper staffing and communication, please use the correct process based on your situation:
Call-Outs (Same-Day Absence)
If you are unable to work your scheduled shift due to illness, emergency, or another unexpected circumstance, you must submit a Call-Out Form below as soon as possible.
The Call-Out Form is automatically sent to all managers, ensuring leadership is aware of the absence and can make staffing adjustments.
A call-out is not the same as requesting time off or a shift change.
Shift Changes
If you need to swap, trade, or adjust a scheduled shift, follow the established shift change process and obtain the required approvals.
Do not use the Call-Out Form for shift change requests.
Day-Off Requests (Use this form)
Planned time off requests should be submitted directly to your Assistant Manager or Lead for review and approval.
Requests for vacation, personal days, appointments, or other planned absences should be made as far in advance as possible.
Do not use the Call-Out Form for day-off requests.
Using the correct process helps ensure requests are routed appropriately and allows us to maintain adequate staffing and provide the best experience for our guests.